Job openings for Client Relationship Manager in Guwahati

- Engaging with key customers by building and preserving trusting relationships
- Constantly identify opportunities to grow the customer base and build positive relationships with new clients.
- Overseeing the relationship with customers handled by the sales team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organisation to plan strategically.
- Facilitate interaction and work flow between project team members, including third-party service providers, to ensure deliverables are on time.
- Working with the sales and marketing team to drill customer references and develop case studies.
- Preparing necessary documentation or visuals for clients to demonstrate performance of campaigns
- Analyze trends in customer satisfaction scores to identify areas of improvement.